Chapters

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Overview

For organizations with chapters, it is valuable to manage this chapter structure, allow membership applications to be tied to a chapter, provide chapter-based public website content and manage member communication at the chapter level – all providing increased relevance to your members. The Chapters Module makes all of this happen.

Chapter Setup (Click the links below for further setup instruction)
Setup separate calendars for Chapters (optional)
Setup payment gateways for Chapters (optional)
Setup directories for Chapters (optional)
Set up Chapter membership good/services
Setup Chapter selection on your on-line membership application form (optional)
Create Chapters

Create/Manage Chapters

Setup each chapter, including the chapter name, description, the calendar you’d like assigned to the chapter (allows ability to display relevant events) and a directory the chapter is aligned. Create a list/committee that is aligned to this chapter, which will allow individuals to receive communication related to the chapter.

Create Chapters

  1. Select Chapters in the left hand navigation panel. A list of all the chapters currently configured in your system will be displayed.
    Chapters.jpg
  2. Click the Add button.
    New Add Chapter.jpg
  3. Configure the following:
    • Chapter Name - Enter the name of the chapter.
    • Chapter Description - Enter a description of the chapter.
    • Calendar - Select the calendar that you wish to associate to this chapter. You may select from previously created calendars in the drop-down list, or click the Plus icon.jpg to add a new calendar. Click Here for information on creating calendars.
    • Calendar Description - (Optional) Enter a description of the calendar.
    • List/Committees - Select the Lists/Committees to which contacts in this chapter will belong. Creating a list/committee that is aligned to this chapter, to easily allow individuals to receive communication related to the chapter. This group will automatically contain all the contacts that are part of that chapter.Click the Plus icon.jpg to add a new list/committee. Click Here for information on creating lists/committees.
    • Directory - Select the directory in which you wish to display the contacts of this chapter, or click the Plus icon.jpg to create a new directory. Click Here for information on creating directories.
    • Payment Gateway - Select the payment gateway used by this chapter. You can to assign a different gateway to each chapter, if needed. When running scheduled billing the system will look at the assigned chapter on the membership and then put the associated gateway on that invoice.
    • Owners - Owners may be added to the chapter once the chapter has been saved.
  4. Click Done.

Add Owners to Chapters

  1. Select Chapters in the left hand navigation panel. A list of all the chapters currently configured in your system will be displayed.
    Chapters.jpg
  2. Click the hyper-link for the chapter to which you wish to add owners.
  3. Click the Orange plus icon.jpg in the Owners section.
  4. Configure the following:
    • Contact - Type the name of the contact. The contact must exist in your database.
    • Role - Select the access level the owner will have to the Info Hub from the drop-down list.
  5. Click Done.
NOTE: No additional permissions or functionality is associated to the owner of the chapter. This is simply a note for back office staff to keep track of who is maybe in charge of/owner of the chapter.

Allow Chapter Selection on Membership Application Form

Single Chapter Selection on the Membership Application Form

If only one chapter may be selected on the Membership Application Form, select the Allow Single Chapter Selection during configuration of the Membership Application form. Click Here for instructions on how to include chapter selection on the Membership Application Form.

Single Chapter Selection.jpg

Allow Multiple Chapter Selection on the Membership Application Form

If applicants may select multiple chapters when applying for membership, select the Allow Multiple Chapter Selections within the Membership Policies for the membership types. Click Here for more information on setting up Membership Policies.

Chapter Membership Policies.jpg

When Allow Multiple Chapter Selections is enabled, you will be presented with two additional choices:

  • Include Selection of a Top Level Membership (i.e. State, National Level) - Select this option if you want an applicant to be able to select a top-level organization in addition to a chapter. For example, if you are a national organization that manages multiple chapters, enabling this selection allows the applicant to choose a membership to your organization along with chapter(s). The result on a membership application will be as shown below.
App Selection Top Not Required.jpg
  • Require Top Level Membership - Select this option if the applicant must be a member of the top-level organization in order to be a member of a chapter organization. For Example: If you are a national organization, and the applicant must belong to your organization in order to belong to a chapter. The result on your membership application will be as shown below. Your top-level organization selection is automatically selected, and may not be disabled by the applicant.
Top required.jpg